You need to match with their needs. Available 24/7, quick and easy is the new standard.
You already have what they need
Selfcare contents and FAQs solve cutstomers needs. This is underutilized and it's a pity!
UbotCare is the new chatbot solution dedicated to customer care.
Make your selfcare chatbot quick and easy by using existing selfcare contents. Thus, automating your low value contacts while offering a great experience.
Import your FAQ
Use an Excel file to import your FAQ in bulk
Test your chatbot
Test the implementation through the webchat available on a demo page
Training
Ubotcare keeps track of all message not understood, allowing you to train your chatbot later
Analyze your chatbot's performance
Consult all KPIs through the dashboard and export data, to identify strong and pain points
How to easily manage your selfcare chatbot?
For your customer
A well known channel.
24/7 availability.
Find the right answer without effort
For you
Improve your selfcare proposition.
Easy implementation within 10 days.
Adopt an innovative approach.
Messaging Channels
Messenger
WebChat
WhatsApp
Microsoft Teams
Autres/API
Facebook Workplace
How much does it cost ?
Running plan adapted to your needs.
Small
€ 700/month
Up to 15000 requests
1 User account
Report not included
Medium
€ 1500/month
Up to 50000 requests
5 Users account
Report not included
Large
€ 2500/month
Up to 200k requests
9 Users account
1 result review each semester
Extra
€ 3700/month
Above 200k+ requests
10+ Users account
1 result review each quarter
These prices do not include the set-up session (standard prize is 10K€).
We are the right innovative partner for you.
We have acquired the maturity and expertise to know how to cover the every needs of an industrialized chatbot production.
We have built tens of bots in very differents industries throughout the world.
We are the digital CX agency of Sitel Group.www.sitel.com